Privacy Notice

1. Introduction

McCoy Health Coaching (“we”, “us”, “our”, or “I”) is operated by James McCoy as a sole trader. We are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and share your personal data in compliance with the UK General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following personal data:

  • Name

  • Contact details (email, phone number, address)

  • Volunteered health information relevant to health coaching

  • Payment information (processed by a third-party provider)

3. Purpose of Data Collection

We collect personal data for the following purposes:

  • To provide health coaching services and personalise your coaching experience.

  • To communicate with you regarding appointments, updates, and marketing materials.

  • To comply with legal and regulatory requirements.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: For collecting volunteered health information and for sending marketing communications.

  • Contractual necessity: To fulfil our coaching services agreement with you.

  • Legitimate interests: For basic data processing, such as name and contact details, necessary for managing our business operations.

5. Data Sharing

We will not share your personal data with third parties unless it is necessary to provide our services or required by law. If we engage third-party providers (e.g. payment processors), we will provide a link to their privacy notice for your reference.

6. Data Storage and Security

Your personal data is stored securely on Google Workspace and on a password-protected laptop. We take reasonable precautions to protect your data from loss, misuse, or unauthorised access.

7. Data Retention

We retain your personal data for a period of 3 years after the date of your last coaching session, unless a longer retention period is required or permitted by law. For marketing communications, we will retain your data until you opt out.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete data.

  • Deletion: You may request that we delete your personal data, subject to certain conditions.

  • Withdrawal of Consent: You may withdraw your consent to processing your data for marketing purposes at any time.

  • Objection: You may object to our processing of your data based on legitimate interests.

9. Cookies

Our website may use cookies to enhance user experience. Please refer to our website provider’s privacy policy for more information on their use of cookies.

10. Changes to This Privacy Notice

We may update this privacy notice periodically. Any changes will be posted on our website, and we encourage you to review this notice regularly.

11. Contact Information

For privacy-related questions, concerns, or to exercise your data protection rights, please contact us at: james@mccoyhealthcoaching.com.