Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by McCoy Health Coaching, operated by James McCoy as a sole trader. By engaging in our health coaching services, available to clients throughout the United Kingdom, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you should not use our services.

2. Service Description

McCoy Health Coaching provides general health, lifestyle, and wellness information for educational purposes only. The advice and guidance offered are not intended to diagnose, treat, or cure any health condition. Clients are strongly encouraged to consult a qualified healthcare professional before making any changes to their diet, lifestyle, or exercise routine.

3. Eligibility

Clients must be at least 18 years of age or have consent from a legal guardian to participate in our health coaching services.

4. Consultation and Medical Advice

The information provided through McCoy Health Coaching’s services is not a substitute for professional medical advice, diagnosis, or treatment. Clients are responsible for consulting their healthcare provider before making any lifestyle changes based on coaching sessions.

5. Payment and Fees

  • Fees: All coaching fees are specified during the initial consultation and are subject to change. Prices are listed in GBP (£).

  • Payment Terms: Payments are due as outlined in your personalised coaching plan. Non-payment may result in the termination of services.

  • Payment Plans: McCoy Health Coaching may offer payment plans at its discretion. Terms for any payment plan will be outlined in a separate agreement, and clients must adhere to the agreed schedule. Failure to meet payment deadlines may result in the suspension or termination of services.

  • Refund Policy: Refunds will be offered at the sole discretion of McCoy Health Coaching. Please refer to the specific refund terms provided in your coaching agreement.

6. Cancellation and Rescheduling Policy

Clients must provide at least 24 hours notice to cancel or reschedule a session. Cancellations within 24 hours may incur a charge. McCoy Health Coaching reserves the right to offer flexibility in cases of genuine emergencies, at its sole discretion. Repeated late cancellations may result in termination of services.

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information relevant to their health and wellness during coaching sessions.

  • Assume responsibility for their health choices and outcomes resulting from the coaching services.

  • Follow professional medical advice alongside any coaching guidance.

8. Limitation of Liability

McCoy Health Coaching accepts no liability for any damages or injuries arising from the use or misuse of the information and advice provided. By using the coaching services, clients acknowledge that they are fully responsible for their health decisions.

9. Privacy and Data Protection

  • Data Collection: McCoy Health Coaching collects personal information in accordance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

  • Use of Data: Personal information is used solely for the purpose of providing coaching services and will not be shared with third parties without consent.

  • Confidentiality: All client information disclosed during coaching sessions will be kept strictly confidential unless required by law.

10. Intellectual Property

All materials, content, and resources provided during coaching are the intellectual property of McCoy Health Coaching. Clients may not reproduce, distribute, or use these materials for commercial purposes without explicit permission.

11. Governing Law

These Terms are governed by the laws of Scotland. By using McCoy Health Coaching’s services, you agree that any disputes arising from these Terms will be subject to the exclusive jurisdiction of the Scottish courts.

12. Changes to Terms and Conditions

McCoy Health Coaching reserves the right to modify these Terms at any time. Clients will be notified of changes via email or through the website. Continued use of services following any changes indicates acceptance of the new Terms.

13. Contact Information

For any questions or concerns about these Terms, please contact McCoy Health Coaching at james@mccoyhealthcoaching.com.